Live chat · Open 24/7
Get an answer in minutes, not days
Our live chat can find your order and change it on the spot – no waiting for an email reply. It's the fastest way to reach Jokers.
Start a chat- Open 24/7 – including nights and weekends
- Sees your order – tracking, sizes and delivery details
- Changes it on the spot – before we dispatch
What do you need help with?
Tap a topic and our chat will pick it up straight away.
Need to change an order? Chat to us before it's dispatched – orders placed before 1pm AEST leave the same day.
Our stores carry a large retail selection of costumes that can be viewed and purchased in person. Please note that our costumes are brand new and prepacked, so they cannot be tried on in store.
To help you choose the right size, our team can assist you using our sizing widget in store, or you can use the sizing widget on your phone before visiting. The sizing widget is also available online and provides an accurate size recommendation for every costume in our range.
You can check product availability at each store location directly on the product page.
Thank you for supporting Jokers Costume Mega Store. We look forward to helping you soon!